FAQ | FREQUENTLY ASKED QUESTIONS
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FAQ | FREQUENTLY ASKED QUESTIONS AND USEFUL INFORMATION
We want you to come and enjoy a hotel in Nigrán, in front of Playa América, like the Miramar Hotel, knowing all the information you need to make the most of your holidays and at the best price, booking through our official web page. On this page we summarise the most important and useful information about the hotel, such as opening times, discounts, conditions… So that you can make your booking with all the information you need to get organised and enjoy your experience to the fullest.
INFORMATION ABOUT OPENING HOURS
From what time can I enter the hotel and until what time?
Our reception opening hours are 24 hours. Check in from 15:00 and check out until 12:00 noon. If you know your estimated time of arrival, please let us know. If we have the room free and available, you will be able to enter the room when you arrive at the hotel.
If you arrive before 15:00 and we do not have a room available, you can leave your luggage in our luggage room and use the hotel facilities.
What time is breakfast and lunch?
From 8:00 to 12:00 breakfast buffet. The restaurant service is temporarily inoperative, although in the vicinity of the hotel (less than 5 minutes walk) we have different bars/taperias and restaurants that offer menu of the day as well as a la carte service, since it is a tourist area with a variety of gastronomic offer (traditional Galician food, fish, meat, poke, sushi, pizza, hamburgers).
Our bar-cafeteria is open all day long, so you will always have it available to have a coffee, a drink, breakfast, a snack, a sandwich, etc.
INFORMATION ABOUT BENEFITS AND DISCOUNTS ON THE WEBSITE
Is the best price guaranteed when booking through the web?
Yes, always. You will not find a lower price for any of our rooms when booking through any online travel agency. You can check it out. The best price is guaranteed by booking through our official website for all rooms.
Are the cancellation conditions more flexible when booking through the web?
Yes, as an advantage of booking through our website, we offer you free cancellation up to two days before your arrival without any cancellation fee in advance.
Are there any other advantages to booking through the website?
Yes, a personalised service to make your experience unique and personal to your needs.
INFORMATION ABOUT PLANS AND ACTIVITIES
What can you do in and around the area?
In the surrounding area you can do a variety of activities. From enjoying the beaches of Val Miñor as well as the rest of the Rías Baixas, going on tourist and gastronomic routes by boat, visiting the national park of the Atlantic Islands (Cíes and Ons) to discovering charming villages, enjoying the wineries of the D.O. Albariño or hiking routes and water sports.
How far is it to the beach on foot?
The nearest beach is Playa América, which is 40 metres away. It takes 2 minutes on foot. Also nearby is Patos beach, famous for surfing and waves, 3.6km away, as well as the beaches of Baiona.
How far is it to Baiona town?
It is 5 minutes by car. Walking 50 minutes. The city of Vigo is 20 minutes away by car.
What are the most interesting things to do in the area?
Many of our clients look for a hotel in Playa América, in Nigrán, like Miramar to enjoy a few days on the beach in one of the best beaches in Galicia, but the Rías Baixas and, specifically, the area where we are located, offer visitors a multitude of plans and charming activities in addition to going to the beach.
Visits that you can’t miss
In the morning or afternoon, from the A Laxe car park, we can take the Vigo-Cangas boat for a boat trip along the estuary, as well as visiting Cangas and its promenade. We will be able to taste one of Vigo’s typical dishes such as oysters and a wide range of shopping.
From the port of Baiona a boat leaves several times a day for the Cíes Islands. The beaches of the islands have been considered by the London newspaper The Guardian, as one of the best beaches in the world. You can buy your tickets from the reception of our hotel.
40 kilometres away is the border with Portugal, where we can visit La Fortaleza and take the opportunity to shop in its markets or cross the Miño river by ferry.
OTHER USEFUL INFORMATION
What are the cancellation conditions?
Booking cancellations are free of charge until two days before the check-in date. In case of cancellation on the day of arrival, 100% of the amount corresponding to the first night of the total amount booked will be charged.
What room types are available?
We have four types of rooms depending on the number of occupants: double, triple, quadruple and communicated. And according to the characteristics of the room there are standard, sea view and balcony with sea view. Depending on how many people you are and your needs, you can choose the type of room that suits you best. In some rooms we can accommodate up to 5 people if you are a large family or group.
Are there facilities for cyclists?
Our bikefriendly space is free of charge for guests staying with us. Here you can leave your bikes and also use the washing area after your routes. Please inform us in advance if you wish to use these facilities.